How do I make a booking?
  • You can book online or call reservations on 1800 802 678.
How far in advance can I make a booking?
  • Generally within a 12 month period and advance bookings can secure you some great savings. Destinations and specific offers will constantly be updated so please check the website or speak to a BIG4 Staff Member on 1800 802 678.
What if I require facilities for special needs?
  • Please make special requirement requests at the time of booking.
Do you have WiFi?
  • WiFi is free to guests every day, all day with a limit of 300MB per day.  This 300MB rolls over at midnight.
How far are you from the City Centre?
  • Melbourne BIG4 is just 9km to the CBD.
How do you get to the park from Melbourne Airport?
  • From the Tullamarine freeway (43) follow the signs toward the city taking Bell Street (40) no tolls.
  • Cross Sydney Rd (31) turn left at Elizabeth Street.
  • Melbourne BIG4 Holiday Park is on your left.
  • If your GPS directs you to turn left onto Arthur St please ignore this direction and continue approximately 150 metres along Elizabeth Street, the entrance to Melbourne BIG4 Holiday Park is located on your left.
  • Alternately you can catch a cab for around $40.00.
How do you get to the park from the Tasmanian Ferry?
Get directions from Google Maps here.
  • From Beach Road turn left into Bay Street/Crockford Street/City Road, left into Clarendon Street. This becomes Spencer Street.
  • Right into Latrobe Street, left into Russell Street and it becomes Lygon Street.
  • Follow Lygon Street and it becomes Holmes Street and it becomes Nicholson Street
  • Follow tram line along Nicholson Street straight ahead to Bell Street, turn right from centre lane, turn first left into Elizabeth Street.
  • If your GPS directs you to turn left onto Arthur St please ignore this direction and continue approximately 150 metres along Elizabeth Street, the entrance to Melbourne BIG4 Holiday Park is located on your left at the end of the street.
How do you get to the park from Geelong?
  • Coming on Princes Highway...
  • Take Western Ring Road exit and continue for some time.
  • Take the Calder Freeway exit TO CITY, not Bendigo.
  • Continue towards the city.
  • Take Bell Street, Coburg exit.
  • Continue on Bell Street.
  • You will see a big blue sign for Melbourne BIG4.
  • Turn left into Elizabeth Street, we are at the end of the street.
  • If your GPS directs you to turn left onto Arthur St please ignore this direction and continue approximately 150 metres along Elizabeth Street, the entrance to Melbourne BIG4 Holiday Park is located on your left.
How to you get to the park from the East?
  • Coming on Princes Highway...
  • Take Springvale Road exit, head NORTH.
  • Continue on route 40, street names change but follow the 40 all the way along to Bell Street.
  • You will see a big blue sign for Melbourne BIG4.
  • Turn right into Elizabeth Street, we are at the end of the street. 
  • If your GPS directs you to turn left onto Arthur St please ignore this direction and continue approximately 150 metres along Elizabeth Street, the entrance to Melbourne BIG4 Holiday Park is located on your left.
How to you get to the park from the North?
  • Coming on Hume Freeway...
  • Take Craigieburn exit, this will bring you on to Hume Highway.
  • Drive down Hume Highway, this becomes Sydney Road.
  • You will see a big blue sign for Melbourne BIG4.
  • Turn left into Murray Road.
  • Continue until you see the big blue sign for Melbourne BIG4.
  • Turn left into Elizabeth Street, we are at the end of the street.
  • If your GPS directs you to turn left onto Arthur St please ignore this direction and continue approximately 150 metres along Elizabeth Street, the entrance to Melbourne BIG4 Holiday Park is located on your left.
Is there public transport to the city centre?
  • There is a bus service that runs Monday to Friday until 7pm and Saturday until 5pm or you could walk 15 minutes to the tram and catch a tram to the city.
Do we need to bring sheets, blankets, towels and pillows for our accommodation?
  • No you don't need to as all bedding and towels are supplied in all accommodation.
Do I get my deposit back if I cancel my reservation?
  • It depends on how much notice you give when you cancel - please refer to the cancellation policy.
Do I need to book in advance?
  • Our park is popular so it is best to make your reservation in advance to avoid disappointment due to unavailability.
Book Now - 1800 802 678